Information Based on Specific Commercial Transactions

Store (Website) Name	Sugoyose
Sales company	iUM Co., Ltd. / iUM inc.
Manager	CEO: Daishi Fujikawa
Location	〒150-0011 6F Vort Ebisu Maxim, 3-9-19 Higashi, Shibuya-ku, Tokyo
inquiry	For inquiries regarding products or orders, please use the contact page. Printing services are not done at our office, so you cannot come and pick up your order in person.
Email Address	support@sugoyose.jp (Hours: Weekdays 10:00-16:00 JST)
URL	https://www.sugoyose.jp/
Selling price	Described for each product
Additional Fees Besides Product Price	Shipping Fee ・Yu-Mail: Free shipping included ・Home delivery service: 770 yen (tax included) ※When shipping two or more items to the same address, the only available shipping method is Yu-Pack (home delivery).
payment method	Credit Card Credit card payment is handled by "Stripe", a credit card payment agency. ※Customers do not need to register as a member of "Stripe" themselves. ※Payment is made at the time of purchase.
Delivery time of product	Please check the following delivery and delivery date page. delivery page ※Please note that during periods when orders are concentrated, it may take some time to ship.
Payment time	Payment will be processed according to the membership agreements of each credit card company. Credit card： Payment will be processed according to the membership agreements of each credit card company.
Return period	・Due to the nature of our products, orders cannot be cancelled once confirmed. ・We take the utmost care in manufacturing our products, but in the unlikely event that you receive a defective product or an item that is different from your order, we will accept returns or exchanges. ※Please contact us within 7 days of receipt of your order. ・We do not accept returns or exchanges due to customer's convenience. Please understand this in advance.
Shipping fee associated with returned goods	Returns and exchanges will be accepted if the product has defects or faults or otherwise caused by the Company. If the product is not defective, the return shipping costs will be charged to the buyer. If you wish to return an item, please be sure to email us at support@sugoyose.jp with details (and if possible, attach a photo of the defective item) before shipping.
Refund for returned goods	As a general rule, we will exchange the item for you.
Other sales conditions	1．Product specifications and prices are subject to change without notice. Please understand this beforehand. 2．Depending on the original data, there may be cases where the product is not finished as desired, but if the member or his/her data is the reason for this, the regular price will be charged. In addition, you must agree to the Terms of Use before using the service. 3． If, as a result of the print inspection, a photo is found to fall within the scope of "Article 22 Prohibited Items" in the Terms of Use, the photo will be discarded. ※No refunds will be made for the discarded photos.

※令和２年度補正ものづくり補助金により作成