Privacy Policy

iUM (hereinafter referred to as "the Company"), the operator of "Sugoyose" (hereinafter referred to as "the Service"), has established a privacy policy (basic policy for the protection of personal information) and is committed to the protection of personal information so that users can comfortably use the Service. This Privacy Policy applies to information such as name, address, date of birth, gender, telephone number, e-mail address, credit card number, and product delivery address (including information such as the name and address of third parties provided by the customer, hereinafter referred as “Personal Information") that the customer provides when using the Service. In the event that the Terms of Use express definitions that differ from this Privacy Policy, the Terms of Use shall have priority.

Collection, use, and provision of personal information

Personal information will be obtained only after obtaining the consent of the person to whom the information pertains under the purpose of use specified in accordance with the Company's business activities, and will be used within the scope of the purpose of use specified in the Terms of Use. Personal information obtained will not be provided to any third party. Please refer to the Terms of Use for details on disclosure and provision to third parties. Necessary measures will be taken to ensure that personal information will not be handled beyond the scope of agreement.

Compliance with laws and regulations regarding personal information and other norms.

We comply with regulations regarding the protection of personal information.

Proper Management of Personal Information

All personal information shall be properly managed to prevent loss, destruction, falsification, or leakage due to unauthorized access, theft, or removal, and necessary preventive and corrective measures shall be taken. In the event that personal information is outsourced, we will enter into a confidentiality agreement and manage and supervise the outsourcing of personal information to ensure that it is properly managed.

Support for personal information inquiries, etc.

We have established a contact desk to respond to complaints and consultations regarding our handling of personal information, and will strive to respond promptly and courteously. In addition, we will promptly respond to requests for disclosure or correction of personal information within a reasonable period of time.

Continuous improvement of the personal information protection management system.

We will continuously review and improve the "Personal Information Protection Management System" in response to changes in our business content, laws and regulations surrounding our business, social environment, IT environment, etc.

Personal information protection system

In implementing this policy, an internal system with clearly defined roles and responsibilities is in place under the supervision of a personal information manager appointed by the board of directors.

Changes to the privacy policy

We reserve the right to change the privacy policy at any time, except as otherwise provided by law.

Support for personal information inquiries, etc.

Please go to My Page > Edit Member Information > and click the withdrawal link at the bottom of the page to withdraw.

[Personal Information Complaints and Consultation Contact]

iUM Co., Ltd.
〒150-0011
Vort Ebisu Maxim 6F, 3-9-19 Higashi, Shibuya-ku, Tokyo, Japan
FAX: 03-6434-7218
E-mail: support@sugoyose.jp
(Reception hours: Weekdays 10:00-16:00)
Established on October 1, 2021
Representative Director: Daishi Fujikawa